IPTV Portugal – Refund and Returns Policy

Effective Date: 01/12/2024

Thank you for choosing IPTV Portugal. We are committed to providing the best IPTV services. However, if you need to request a refund or inquire about our returns policy, please review the following information.

1. Refund Policy

1.1 Refund Eligibility

You may be eligible for a refund under the following circumstances:

• Billing Errors: Refunds will be issued promptly for any incorrect charges.
• Technical Issues: If technical issues or service disruptions cannot be resolved promptly, affecting your service use.
• Cancellation within Trial Period: If you cancel within 7 days of purchase, you will receive a full refund.

Note: Refunds will not be issued outside the trial period unless exceptional circumstances apply.

1.2 Refund Request Process

To request a refund, please contact our support team at [email protected] with the subject “Refund Request.” Include the following information in your request:

1. Full Name
2. Email Associated with Your IPTV Portugal Account
3. Subscription Plan Details
4. Description of the Issue or Reason for the Refund

Our support team will review your request and respond within a reasonable timeframe.

1.3 Refund Approval and Processing

If your refund request is approved, refunds will be issued using the original payment method. The timeframe for processing refunds may vary depending on your payment method and financial institution.

2. Returns Policy

As IPTV Portugal offers digital services, there is no physical product return policy. For any service issues or questions, please contact our support team at [email protected].

3. Contact Us

For further questions or clarifications about our Refund and Returns Policy, please reach out to us at:

• Email: [email protected]
• Phone: +1 812 818 7233
• Address: 9055 North Road, London, WC27 0TR, United Kingdom

Your satisfaction is our priority.

4. Policy Modifications

This policy is subject to change, and updates will be posted on our website. We recommend reviewing this policy periodically to stay informed about how we handle refunds and returns.

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Implementation Tips

1. Accessibility:
   • Ensure that the Refund and Returns Policy is easily accessible from every page of your website, typically via a link in the footer.
2. Clear Language:
   • Use clear and straightforward language to ensure that all users can understand your policies without ambiguity.
3. Compliance:
   • Regularly review and update your Refund and Returns Policy to comply with applicable laws and regulations.
   • Consider consulting with a legal professional to ensure full compliance and adequacy of the policy.
4. User-Friendly Design:
   • Format the policy with clear headings, bullet points, and short paragraphs to enhance readability.
5. Regular Updates:
   • Schedule regular reviews of your Refund and Returns Policy to ensure it remains up-to-date with any changes in your business practices or legal requirements.